Shipping policy

At CARDNOVA, we aim to process and deliver your orders as quickly as possible.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Shipping Time

Estimated delivery time is 5–10 business days, depending on your location and shipping conditions.

Please note that delivery times are estimates only and may vary due to factors such as:

• Shipping carrier delays
• Customs clearance
• Public holidays
• High order volumes

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).

Delays

CARDNOVA is not responsible for delays caused by shipping carriers or external factors beyond our control.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Items

If your order arrives damaged or is missing, please contact us within 48 hours of delivery with your order number and clear photos. We will review and assist where appropriate.