PRIVACY POLICY

Last updated: July 14, 2026

01. Overview & Scope

Card Nova operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Card Nova is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or transaction using the Services or otherwise communicate with us.

02. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect:

Contact Details Name, shipping/billing address, phone number, email.
Financial Info Payment card numbers, transaction details, payment confirmations.
Account Info Username, password, security settings, preferences.
Transaction Info Cart items, order history, wishlist, returns, exchanges.
Communications Inquiries and messages sent to customer support.
Device & Usage IP address, browser type, network details, interaction logs.

03. How We Use Your Information

Depending on how you interact with us, we use your personal information to:

  • Provide & Improve Services: Fulfill orders, process payments, arrange shipping, manage accounts, and customize your experience.
  • Marketing & Advertising: Send promotional emails or text messages and deliver targeted online ads based on your preferences.
  • Security & Fraud Prevention: Authenticate accounts, secure payments, and investigate suspicious or malicious activity.
  • Customer Support: Respond to inquiries and maintain our customer relationship with you.
  • Legal Obligations: Comply with legal requirements, civil discovery, or regulatory requests.

04. Information Sharing & Shopify

We may share your personal information with trusted third parties for legitimate business purposes, including:

Shopify & Service Providers: Our store is hosted on Shopify. Shopify collects and processes data to provide order fulfillment, payment processing, analytics, and cloud storage.

Business Partners: For marketing and personalized advertising across third-party channels in accordance with their privacy policies.

05. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access / Know Right to Delete Right to Correct Data Portability Marketing Opt-Out

To exercise any of these rights, or to unsubscribe from marketing emails at any time, please contact us using the details below.

06. Contact Us & Privacy Inquiries

If you have questions about our privacy practices, wish to exercise your rights, or have a complaint, please reach out to us:

Email: hello@cardnova.co.nz
Phone: +64 226 229 209
Address: 146 Vaughans Road, Long Bay, Auckland 0792, New Zealand